Please bear in mind that for any product you buy at BOMBEX(Bombex.com not Amazon), you are 100% covered with a 60-day no risk money-back guarantee and a 2-year manufacturer warranty. If you think your product has a manufacturing defect, please email us via support@bombexnovelties.com

(Tips: Please attach the photos of product, provide the order number, and write a short description about the problems you have with the defect product. These steps can help us help you faster by accelerating the process!)